Privacy Policy
This Privacy Policy explains how Dingoes Holding Ltd (“we,” “us,” or “our”) collects, uses, and protects information when you use our e-commerce platform at www.ardalan.shop (the “Site”) or purchase products or services from us. By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: We collect personal information such as your name, email address, shipping/billing address, payment information (including credit card details), and contact details when you make a purchase or create an account on our Site.
- Transactional Information: We may collect information related to your transactions on the Site, such as order details, purchase history, and communication records.
- Usage Information: We gather non-personal information about how the Site is accessed and used. This may include IP addresses, browser types, operating systems, and browsing behavior.
How We Use Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders and provide customer support.
- To communicate with you about your orders, account, or inquiries.
- To personalize your experience on the Site and improve our products and services.
- To send promotional offers, newsletters, or marketing materials with your consent.
- To facilitate payment processing and prevent fraudulent activities.
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties unless necessary for the operation of our business. However, we may share information with:
- Trusted third-party service providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Compliance with laws: We may release information to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Your Choices
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails you receive from us.
- Cookies: You can usually set your browser to refuse cookies or indicate when a cookie is being sent. However, some website features may not function properly without cookies.
Security
We employ reasonable security measures to protect your information from unauthorized access, alteration, or destruction. This includes encryption, firewalls, and regular security assessments.
Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this Privacy Policy regularly for updates.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at support@ardalan.shop