We offer a flat rate delivery charge of 2 EUR for all locations within Cyprus.

1. Mastercard: You can use your Mastercard credit or debit card to make a payment for your order.

2. Visa Card: We also accept Visa credit or debit cards as a payment method.

3. Cash on Delivery: If you prefer to pay in cash, we offer the option of Cash on Delivery (COD). This means you can pay for your order in cash when it is delivered to your specified address.

The estimated delivery time for orders from our Online Shop is typically between 1 to 3 days. However, please note that the actual delivery time may vary depending on factors such as the destination, availability of the product, and any unforeseen circumstances that may impact the delivery process.

We make every effort to process and ship orders as quickly as possible to ensure timely delivery. Once your order is confirmed, you will receive a notification with tracking information, if applicable, to keep you updated on the status of your delivery.

We prioritize the security and protection of your data when shopping in our Online Shop. We understand the importance of safeguarding your personal information and have implemented various security measures to ensure a secure shopping experience.

Here are some of the steps we take to protect your data:

1. Encryption: We use industry-standard encryption protocols (such as SSL) to encrypt your data during transmission, ensuring that sensitive information, including payment details, is securely transmitted between your browser and our servers.

2. Secure Payment Gateways: We partner with reputable and trusted payment gateways that employ advanced security measures to process your payment securely. Your payment information is encrypted and handled according to stringent security standards.

3. Data Protection: We have implemented robust data protection measures to safeguard your personal information from unauthorized access, loss, or theft. We adhere to applicable data protection laws and regulations to ensure the privacy and security of your data.

4. Account Security: We encourage users to create strong, unique passwords for their accounts and offer additional security features such as two-factor authentication to enhance account protection.

While we strive to maintain a secure environment, it’s important to note that no online platform can guarantee 100% security. We recommend that you also take necessary precautions, such as keeping your login credentials confidential and updating your devices with the latest security patches.

1. Order Confirmation: Upon completing your order, you will receive an order confirmation email or notification that includes the details of your purchase, such as the items ordered, quantities, and billing/shipping information. This confirms that your order has been received.

2. Processing and Fulfillment: Our team will begin processing your order. This involves tasks such as verifying product availability, packaging, and preparing your order for shipment. If any issues arise during this process, such as a product being out of stock, we will promptly notify you and provide alternatives if possible.

3. Shipment and Tracking: Once your order is ready to be shipped, it will be handed over to the designated shipping carrier. You will receive a shipping confirmation email or notification that includes a tracking number or a link to track the status of your package. This allows you to monitor the progress of your shipment and estimate its expected delivery date.

4. Delivery: Your package will be delivered to the shipping address provided during the ordering process. The actual delivery time depends on various factors, including the shipping method, destination, and any potential delays that may occur during transit.

5. Receipt and Customer Satisfaction: Upon receiving your order, please ensure that all items are in satisfactory condition and as expected. If there are any issues, such as damaged or incorrect items, we encourage you to reach out to our customer support team to resolve the matter promptly. Your satisfaction is our priority, and we strive to address any concerns you may have.

Yes, you can request an invoice for your order. Upon placing an order in our Online Shop, you will receive an order confirmation that serves as a proof of purchase. This confirmation typically includes details such as the items ordered, quantities, pricing, and billing/shipping information.

If you require an invoice with specific details for accounting or any other purpose, you can reach out to our customer support team and request an invoice. They will assist you in generating and providing the necessary invoice for your order.